Privacy Policy

Last updated: September 10, 2025

CD IELTS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IELTS preparation platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name and email address
  • Phone number
  • Password and account credentials
  • Payment information
  • Test responses and scores
  • Profile information

Automatically Collected Information

When you visit our platform, we automatically collect:

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Test performance metrics
  • Session duration and activity

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your payments and subscriptions
  • Send you test results and feedback
  • Improve our platform and develop new features
  • Communicate with you about updates and offers
  • Monitor and analyze usage patterns
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following situations:

  • With your consent
  • With service providers who assist our operations
  • For legal compliance and law enforcement
  • To protect our rights and safety
  • In connection with a business transaction

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

6. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@cdielts.com
  • Phone: +880 1234-567890
  • Address: House 12, Road 5, Block A, Mirpur, Dhaka 1216, Bangladesh